Serenus Wellness
Site Terms and Conditions

Website Terms & Conditions

Serenus Wellness

Your Health. Your Goals. Your Journey.

Effective Date: 11/09/2026

Welcome to Serenus Wellness. By accessing or using our website, you agree to these Terms & Conditions. Please review them carefully.

1. Website Purpose

The Serenus Wellness website provides general information about our health, wellness, and coaching services, including integrative medicine, medical weight management, peptide therapy, IV hydration, massage therapy, and metabolic and lifestyle coaching.

Website content is provided for general educational and informational purposes and is not intended to replace individualized medical advice, diagnosis, or treatment.

2. Medical Disclaimer

Information presented on this website should not be considered a substitute for consultation with a qualified healthcare professional.

Individual treatment recommendations, eligibility, potential benefits, risks, and outcomes depend on your medical history, current health status, and professional evaluation.

Not all services or treatments are appropriate for every individual.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

3. Consultations & Appointments

Serenus Wellness may provide online appointment requests, consultation scheduling, and links to external booking platforms.

Submitting an appointment request does not guarantee availability or establish a healthcare provider-patient relationship.

Appointments are subject to confirmation, provider availability, and any applicable intake or eligibility requirements.

Any complimentary consultation offers are subject to the specific terms communicated at the time of booking.

4. Medical Treatments & Wellness Services

Certain services, including prescription medications, injections, peptide-based treatments, and medically supervised weight management, require evaluation by an appropriately licensed medical provider.

Treatment availability and eligibility are determined by the responsible healthcare professional.

Serenus Wellness does not guarantee specific weight-loss results, health improvements, treatment outcomes, or individual responses to any service.

Some services may require additional informed consent, medical screening, or follow-up appointments.

5. Coaching Services & Memberships

Coaching programs may include wellness education, lifestyle guidance, accountability, and personalized goal-setting.

Specific membership inclusions, pricing, billing arrangements, cancellation policies, and renewal terms will be disclosed separately before enrollment.

Coaching services do not replace medical diagnosis, treatment, or care from a licensed healthcare professional.

Participation in a coaching program does not guarantee specific health, fitness, or weight-management outcomes.

6. Payments, Cancellations & Refunds

Fees for services, appointments, and memberships will be communicated before purchase or enrollment.

Applicable payment terms, cancellation requirements, refund eligibility, and any membership commitments will be provided through the relevant booking, purchase, or enrollment process.

Any additional policies presented and accepted during booking or enrollment will apply to those services, subject to applicable law.

7. Website Content & Intellectual Property

Unless otherwise indicated, the website's original text, graphics, branding, and other content are owned by Serenus Wellness or used with appropriate permission.

Website content may not be copied, reproduced, distributed, or used commercially without prior written authorization, except as permitted by law.

8. Third-Party Links & Services

Our website may contain links to external scheduling systems, payment processors, medical providers, or other third-party services.

These independent services may operate under their own terms and privacy policies.

Serenus Wellness is not responsible for the content or practices of independently operated third-party websites, except as otherwise required by law.

9. Privacy & Personal Information

Your use of this website is also subject to our Website Privacy Policy.

Where applicable, protected health information is governed by the Notice of Privacy Practices issued by the responsible healthcare entity.

Please avoid submitting sensitive medical information through general contact forms unless specifically instructed to use an approved secure system.

10. Appropriate Website Use

Visitors agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use its content for unlawful purposes.

We reserve the right to take reasonable action to protect the website and its users.

11. Website Availability & Accuracy

We make reasonable efforts to keep website information accurate and current.

However, service descriptions, availability, pricing, and website content may change.

We do not guarantee uninterrupted access to the website or that all information will be free from errors.

Nothing in these Terms limits rights or protections that cannot lawfully be excluded.

12. Changes to These Terms

Serenus Wellness may update these Terms & Conditions periodically.

Revisions will be posted on this page with an updated effective date.

Continued website use after changes take effect constitutes acceptance of the revised terms to the extent permitted by applicable law.

13. Governing Law

These Terms & Conditions are governed by applicable laws of the State of Florida and the United States, without limiting any mandatory consumer or patient protections.

14. Contact Information

For questions about these Terms & Conditions, please contact: